Recently placed on order online from overseas for a friend and ran into a few issues resulting to miscommunication and order was not delivered on the date I’ve selected. My friend was waiting for the delivery the whole day. After contacting Mdm Ling on the phone the next day, I was happy that my order was completed within a few hours. My friend and I also received a voucher as a form of apology for the error. Most importantly, my friend LOVED the cookies and I’m sure I’ll be placing more orders in the future for my friends in SG ! Provided some feedback on how the service could be improved, and I hope to have a seamless service the next time 
