FAQ

Who is Mdm Ling?

Mdm Ling is a baking enthusiast who inspired our brand! Please refer to our about us page to find out more!

How do I order?

Head to our online shop page to place an order.

I love your goodies! but how do I collect them?

Great! Glad we have similar taste buds! You can choose to pay a delivery fee of $10.90 for us to deliver it right to your doorstep! We also provide free local delivery if your total purchase is more than $45! (Usual $88).

Self Collection is also available Monday – Friday (excluding Public Holidays), 10AM – 4PM, at our office @ 38 Ang Mo Kio Industrial Park 2, Work+Store Main Lobby, #01-05, Singapore 569511.

How long does the delivery take?

We deliver from Monday to Saturday! Unfortunately, delivery timings cannot be specified but you can check in with us on the date of delivery to get a rough estimate of the timing.

All deliveries can be done 2 working days from the order date.

How and where do I do self-collection?

Self-collection/ Pickup can be done at 38 Ang Mo Kio Industrial Park 2, #01-05, S569511. (Work+Store Main Lobby). 

Kindly select “Self Collection” when placing order.

Can I order now and collect at a later date, e.g. closer to Chinese New Year or Hari Raya?

Yes. You’ll be able to select your preferred delivery date upon checkout/payment. All deliveries can be done within 2 working days from order date.

How long can your goodies last?

We really don’t think you will have any leftover goodies, but just in case you do, our goodies remain fresh for 1 to 6 mths. The “best before” dates of all our products will be labeled on the packaging. All our products are made with strict quality controls.

Are your products vegetarian / halal certified?

We have vegetarian-friendly options. All our products are AVA (Agri-Food & Veterinary Authority of Singapore)-approved and most of them have Halal Certification and Good Manufacturing Practice (GMP) accreditation, please refer to details on the product description for the detailed accreditation of each product.

Can I customise the cookies to be sugar-free, spicier or just the way I want?

All products are carefully formulated to give one of a kind flavours, distinct textures, and great taste to satisfy the expectations of our discerning customers. However, we do take your feedback seriously, let us know how we should improve by contacting us!

Are the cookies home-made?

Our cookies are all made with our proprietary home recipe. To ensure that we comply with strict quality control standard and to meet the high demand, part of the process is semi-automated.

Can I sample the cookies before buying?

We have pop-up stalls throughout the year where you can sample our delicious cookies. Do check in with us to see when and where is our next pop-up stall.

What are your payment methods?

We accept all major credit/debit cards, Stripe. 

Do you participate in corporate events and bazaars?

Yes, we do! We participate in numerous corporate events, pop-up stores and bazaars. Email us at sg@mdmlingbakery.com for any enquiries.

Have any feedback or suggestions?

We’d love to hear from you! Drop us an email at sg@mdmlingbakery.com

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MAIN OFFICE 

38 Ang Mo Kio Industrial Park 2
Work+Store, Main Lobby #01-05
Singapore 569511

Super-PAU-wers Promotion!
BUNDLE (TSP/LSP/LRP) total 3 packs: $19.90 (UP $24.60)
TSB 2 for $14.90 (UP $17.80)
LSB 2 for $18.90 (UP $21.80)
LRB 2 for $7.90 (UP $9.60)
OMB 2 for $11.90 (UP $13.60)

Free delivery for orders above $45.

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